Privacy Policy

SCENTEQ Ltd Website Privacy Policy

Last updated: September 20, 2023

Welcome to the SCENTEQ Ltd (“SCENTEQ,” “we,” “our,” or “us”) website at https://scenteq.com (the “Site”). We value your privacy and are committed to ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, and disclose personal information that we obtain from users of the Site. Our privacy practices comply with the privacy legislation of the United Kingdom.

Notice and Collection

While you use our Site, we may request certain information that can be used to contact or identify you. “Personal Information” refers to any information that identifies you as an individual.

Personal information we collect may include:

Name
Email Address
Please note that Personal Information does not include your name, business title, business address, or business telephone number when provided in your capacity as an employee of an organization. SCENTEQ Ltd collects personal information through fair and lawful means, and providing such information is entirely voluntary.

SCENTEQ Ltd collects personal information for the following purposes:

• Establishing and maintaining responsible commercial relations with customers and providing ongoing services
• Understanding customer needs and preferences
• Developing and enhancing marketing services
• Meeting legal and regulatory requirements
• Responding to your inquiries, download requests, or demo requests
• Sending newsletters to subscribers
• Registering users for events and conferences
• Gathering opinions and feedback through surveys
• Advising you about new products and services that may interest you (with options to opt out)
• Conducting statistical analysis
• Sending email newsletters
• Other uses permitted or required by applicable law

We will not use or disclose your personal information for new purposes unless required or permitted by law.

Choice and Consent

Before obtaining your consent, SCENTEQ Ltd will explain your choices and obtain implicit or explicit consent for the collection, use, and disclosure of your personal information, except in situations where the law permits otherwise. When reasonable, we may rely on implied consent, but explicit consent will be sought directly from you when collecting or using your personal information (e.g., newsletter subscriptions).

You may withdraw or modify your consent at any time by contacting SCENTEQ Ltd at: [email protected]

Use and Retention

SCENTEQ Ltd limits the use of personal information to the purposes outlined in this Policy and for which individuals have provided implicit or explicit consent. We retain personal information only for as long as necessary to fulfill the stated purposes, unless consent or legal requirements dictate otherwise.

Personal information provided by users is primarily stored on servers in the United Kingdom. SCENTEQ Ltd will erase personal information when it is no longer needed.

Disclosure to Third Parties

SCENTEQ Ltd may transfer personal information to third parties or service providers for purposes such as:

Processing and fulfilling the purposes outlined in this Policy
Data storage
Data processing
Telephone support
Selling or sharing data with marketing companies
Information may be transferred across state or national borders, subject to the legislation of that jurisdiction. SCENTEQ Ltd ensures data protection agreements are in place with third parties to safeguard transferred personal information. These third parties are prohibited from using your personal information for purposes other than those stated in our Policy.

Access

SCENTEQ Ltd provides individuals with access to their personal information for review or update. If you wish to access your personal information to challenge its accuracy or update it for completeness, please email us at [email protected]. We will respond to access requests within 30 days. If under certain circumstances we are unable to fully separate your personal information from that of another individual, we may not be able to provide access to your information.

Quality

SCENTEQ Ltd strives to maintain accurate and complete records of personal information for the purposes identified in this Policy. If you believe your personal information is inaccurate, you may contact us to access your personal information and take steps to verify, update, and correct it.

Cookies

Cookies are small data files, including anonymous unique identifiers, sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse or disable cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not be accessible. By using this website, you accept the use of cookies.

Security for Privacy

The security of your Personal Information is important to us. While we use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure. SCENTEQ Ltd protects personal information against unauthorized access in accordance with established policies and procedures, using security safeguards appropriate to the sensitivity of the information.

Monitoring and Enforcement

SCENTEQ Ltd monitors compliance with its privacy policies and procedures. Users may file privacy complaints and disputes by contacting us at [email protected]. We are accountable for our privacy compliance and will acknowledge, document, and investigate every privacy-related complaint. If a complaint is found to be justified, appropriate measures will be taken.

Changes to This Privacy Policy

This Privacy Policy is effective as of September 20, 2023, and remains in effect except for future changes to its provisions, which will be immediately effective upon posting on this page. We reserve the right to update or change our Privacy Policy at any time. Please check this Privacy Policy periodically. Your continued use of the Site after we post modifications constitutes acknowledgment and consent to the modified Privacy Policy. In the event of material changes, we will notify you via the email address provided or through a prominent notice on our website.

Contact Us

For further inquiries about this Privacy Policy, please contact us at:

SCENTEQ Ltd
128 City Road, London,
United Kingdom EC1V 2NX
Phone: +44 (0) 2080 500 297
Email: [email protected]